Computer makes me panic
Svetlana, 48 years, Customer Manager
"When in the office installed the new software, I was very worried: I do not manage to adapt, and in my younger colleagues had no difficulty. But I hesitate to ask them for help. Next - worse, I just fell into a stupor, I felt that my helplessness see everything, and my qualification in question. This continued up until the day the boss, noticing my anguish, not admitted that he was a layman in computer science. "Me too!" - I cried with relief, and we both laughed. This moment changed everything. Like in my "war" with the computer I had a strong ally. I realized that I'm stronger, no longer hesitate to ask questions, and I began to receive much better! "
"The computer - a tool to solve our problems, but some often forget about it and start to see it as a reasonable system, which in itself is something decides and performs actions - reflects a cognitive psychologist Maria Falikman. - For example, when the confirmation window appears on the screen, "Do you really want to close this application?", A man imagines that he asked a vital question. " There is only one step to the recognition that the computer has a will of its own!
I'm losing control of. "This is the property of the human psyche - we tend to animate complex systems, the principle of which is clear we do not end up" - continues psychologist. So our ancestors worshiped the forces of nature, they prozrevaya terrible gods - arbiter. Something similar and we feel when pressing the wrong button, see the "it" erases the desired document. The less we run, the more "it" governs us. "The same feeling at the wheel of an inexperienced driver - results comparison psychologist. - If it is not in full control of the machine, and the machine does something against his will and in spite of his intentions, he becomes frightened. Unpredictability and uncontrollability - the main sources of helplessness. " I feel Sitting in front of the monitor, we remain one on one with the world of logic, mathematics, and yet many of us have them in trouble. "Those who are inclined to perceive the world more on the level of feelings and emotions, in the event of a computer malfunction immediately think that it is their fault that they have done something bad, - says of learning psychology specialist Fabien Fenouillet (Fabienne Fenouillet) . - In addition, the one who as a child was not allowed to break and spoil the toy has not experienced his power over objects. Therefore, such a person is more likely to feel the superiority of things over it. " And he hears the voice of a strict parent to this day: "Do not touch, and then break it!"
I fear condemnation. "In the information age, we are compelled to expose what had always been hidden from outsiders," - notes the analyst Joseph Ruzel (Joseph Rouzel). Thanks to computer networks, our work is available for viewing colleagues in the rough, with all faults and errors, all of which can be seen, read and comment on. Live under supervision - an ordeal, "especially for those who are seeking recognition at work", emphasizes the analyst: "Those who do not have enough attention and approval of relatives at the time when the sum mentality, hardly dare to appear before the Court of strangers." As a consequence, there is aversion to the computer - a kind of defense mechanism.
What to do?
Plan of action
"You can often remind myself that the computer is not an element and does not express the will of the gods - advises Maria Falikman. - It is, though, "clever", but only a machine. Furthermore, it may be imperfect: programmers sometimes make mistakes. Make a plan of their actions on the case of failure in the computer. What will you do - read the instructions, call a friend, call the specialist ... It is useful to make sure that the telephone number turned out to be on hand. " Believe in yourself
Build confidence in their abilities to help computer courses. "Your ultimate goal - to make free use of a computer. But the way to achieve it would be more fun, if you imagine that it is a game or adventure - said Fabien Fenouillet. - Exploring the mysteries of the web or reading all the device "stuffing" (processors, memory, hard drive), you can get rid of the fear of the computer and get the pleasure of working with him. "
Compare yourself with others
"Thinking about the computer as a problem, we drive ourselves to a standstill and begin to suffer seriously. That it did not come, it is better not to dramatize the situation, "- advises Joseph Ruzel. Comparing yourself with other users of your level, we can see that most face similar difficulties. Instead of spending time on self-criticism, you can use it to learn and move forward.